Privacy Policy

Information reaches this site in two ways. Some is entered directly, such as a name, an email address, a phone number and the coverage line described in a message or a profile. The rest is gathered automatically by the systems that serve the pages, including browser type, device type, approximate region and the pages viewed during a visit.

Only the details needed to answer a coverage question are requested. Sensitive material such as full policy documents, medical records or financial account numbers should never be sent through a web form on this site.

Details submitted through a form are used to respond to the enquiry raised and to compare suitable coverage across vehicle, property, life, health, business and Medicare options. Contact details are used to send that response and any follow up connected to it.

• Answering questions about coverage terms, limits and exclusions
• Preparing comparisons based on the situation described
• Maintaining a profile so saved coverage details remain available
• Sending service messages a profile holder has agreed to receive
• Keeping the site secure and diagnosing technical faults

Consent for text messages and calls is given separately from creating a profile and is never a condition of exploring coverage. Two kinds of message exist. Service messages relate to activity on a profile, saved coverage details, request confirmations and reminders. Marketing messages describe coverage plans across vehicle, property, health and personal protection lines.

Consent can be withdrawn at any time by replying STOP to a message. Replying HELP returns support information. Message frequency varies, and standard message and data rates may apply depending on the mobile plan in use.

Small files stored by the browser keep the site working correctly, remember display preferences and help measure which pages are read most often. Cookies used here do not carry policy details or payment information.

Browser settings can block or clear these files at any point. Blocking them may cause parts of the site, including forms, to behave unexpectedly, though the pages remain readable.

Some information is handled by providers that keep the site running, such as hosting, email delivery and message delivery services. Those providers receive only what their task requires and are bound to use it for that task alone.

Where a coverage comparison requires it, details may be passed to a licensed insurance carrier or its authorised representative in order to obtain terms. This only happens in connection with the enquiry raised and never for the marketing purposes of an unrelated business.

Information may be disclosed where the law requires it, including valid legal process, a request from a regulator or a court order. Disclosure may also occur where it is necessary to protect rights, safety or property, or to investigate suspected fraud or misuse of this site.

Enquiry records are kept for as long as needed to answer the question raised and to meet record keeping obligations that apply to insurance related communication. Profile information is kept while the profile stays active.

Once a record no longer serves either purpose, it is deleted or reduced to a form that no longer identifies an individual.

Access to submitted information is limited to those who need it to respond to an enquiry. Transfers between a browser and the site are encrypted, and stored records sit behind access controls that are reviewed regularly.

No online system can promise perfect security. Reasonable safeguards are applied, and account holders are asked to keep passwords private and to choose a password not used elsewhere.

A request can be made to see what information is held, to correct something inaccurate, or to have a record deleted where no legal obligation requires it to be kept. Marketing consent can be withdrawn without affecting the answer to an existing enquiry.

• Ask for a copy of the information held on a profile
• Correct a detail that has changed or was entered wrongly
• Withdraw text or call consent while keeping the profile open
• Request deletion of an enquiry record no longer needed

This site is intended for adults resident in the United States. Profiles and coverage enquiries are not accepted from anyone under eighteen. If information belonging to a minor is submitted, it is removed once identified.

Some pages link to carrier sites or public resources that are operated independently. Once a link is followed, the privacy practices of that site apply, and those practices are not controlled here. Reading the policy published on any site before submitting details to it is worthwhile.

This policy is revised when practices change or when a legal requirement makes an update necessary. The revision date at the top of the page always shows the current version, and continued use of the site after a change means the updated terms apply.

Questions about this policy, or a request connected to information held, can be raised by phone or post using the details below.

• Phone: +1 (302) 209-1841
• Address: 6 Denny Rd Wilmington DE 19809